Terms of Service

These terms govern this website and any Vaulte Media LLC service you engage through it, unless a signed agreement says otherwise.

Where you and Vaulte Media LLC have signed a separate written agreement — a proposal, a statement of work or a service contract — that agreement governs the engagement it covers, and it prevails over these terms wherever the two differ. These terms fill the gaps; they do not override what you signed.

Engagements fall into two shapes. Subscription services are billed on a recurring basis and continue until either party ends them on the notice stated in the signed agreement. Build and deployment work is defined and priced in the signed agreement for that work. Anything not named in a signed document is not part of the engagement and is not billed.

You own your content, your customer relationships and your data. The records created inside the systems we build and operate on your behalf are yours, and you can export them at any time during the term and for the period stated in your agreement after it ends.

We retain ownership of our own software, methods and tooling, including anything we build to deliver the service, except where a signed agreement transfers or licenses specific rights to you.

Delivering the service requires third-party infrastructure and, in some products, third-party AI model providers. Availability and behaviour of those providers is outside our control. We do not guarantee a specific business outcome from any system we build; the results any deployment produces depend on your data, your process and your people.

Vaulte Media LLC is a Wyoming limited liability company. It contracts, delivers and invoices directly. Nothing on this website is an offer capable of acceptance; an engagement begins when both parties sign.

Questions about these terms go to hello@vaultemedia.com.

Vaulte Media LLC · 30 N Gould St, Ste R, Sheridan, WY 82801, United States of America · hello@vaultemedia.com